Color Lab for the FIGS Mobile App
Redesigning the FIGS Color Lab on the mobile app to increase shopability and drive users to act on their color selection with a product purchase.
Role
Lead UI/UX Designer
Timeline
2 months
Scope
Product Strategy, UI/UX/IxD, Prototyping
The Problem
Color Lab originally only let users compare colors within the same family (e.g., Blues vs. Blues), limiting flexibility and leading to a dead-end experience. Additionally, long color names or badges often broke the dropdown layout due to container overflow.
Goals
Improve shopability and CVR through Color Lab, streamline the color selection flow, and clearly differentiate Core colors from Limited Edition ones.
Discovery
Usability Testing
83%
Of users found the tool unhelpful or not needed.
37%
Of users were found to have used the feature in-person with coworkers.
60%
Of users expressed the want for comparing colors from two different color families.
Areas of Opportunity
Incorporate Previous Colors Purchased
Users were frustrated by the difficulty of finding past purchases, especially discontinued colors. Surfacing these will improve both usability and value.
Make the Experience Shareable
Most users used Color Lab solo, but many shared it with coworkers or classmates to compare recent color drops.
Allow Users to Compare Colors Between Families
Users wanted to compare colors across families, but the existing experience limited comparisons to within the same color group.
Patterning
Design Ideation
Final Designs
Main Linear Flow
+20%
Increased click-through rate throughout the Color Lab experience.
+12%
Tripling in CVR compared to no interaction (4.7%).
+6%
Increase on colors users had not ordered previously.
Project Challenges